Dolby Atmos on Windows is an advanced type of surrounding sound. It is not mixed with several different channels; instead, the sounds are mapped to the visible areas in the 3D space, and that location information is sent to your speaker system. Dolby Atmos-enabled receiver and uses specially designed speakers to set these sounds.
This feature requires Dolby-Atmos-enabled hardware, especially a Dolby Atmos-enabled receiver. Microsoft also added Dolby Atmos support for Xbox One, and many Blu-ray discs include Dolby-Atmos-audio.
Table of contents
- What is Dolby Atmos?
- Why is Dolby Atmos Not Working?
- How do I Fix my Dolby Atmos?
- 1. Launch Audio Troubleshooter:
- 2. Make Dolby Atmos for Home Theaters your default download source:
- 3. Use the “Test” Function:
- 4. Update/Reinstall Your Audio Driver
- 5. Uninstall Recent Update to Your Audio Driver back:
- 6. Update or Restore Dolby Access app
- 7. Enable special mode options
- 8. Reset Dolby Atmos for your device
- 9. Update Windows
What is Dolby Atmos?
Dolby Atmos is a digital audio system with various audio enhancements that enable users to enhance their playback or video experience. It also adds a standard 5.1 or 7.1 audio setting by allowing users to play multichannel movie songs. This makes audio output threefold, giving users the best video or playback experience.
However, many people have reported experiencing technical problems surrounding this technology. Some have said that they cannot hear any sound on their Windows computer, especially when trying to connect to Dolby Atmos Home Theater mode.
Why is Dolby Atmos Not Working?
Several features can deal with audio performance on Windows PC. Common causes include the following:
1. Corrupt or Outdated Sound Driver:
Audio Driver is a major cause of many Windows-related audio problems. Malicious activities or excessive junk files can damage the audio driver, causing them to fail.
Also, using an outdated audio driver can lead to incompatibility issues, which causes Dolby Atmos to malfunction. On that note, reinstalling or updating an existing driver may be the best way to solve the problem.
2. Incompatible Configuration Settings:
Incorrect audio configuration settings may conflict with Dolby Atmos, causing it to fail. You can rearrange your local sounds to solve the problem.
3. Corrupt Registration Files:
Viral action and malicious scripts can lead to Registry errors. This can lead to system instability or system failure.
4. Pending Windows Updates:
System interruptions can also cause Dolby Atmos to fail. Fortunately, Microsoft releases updates with bug patches. If you have pending updates, it’s best to install them.
How do I Fix my Dolby Atmos?
Fixing Dolby Atmos is no longer a mystery. In the few ways we have listed below, you should get everything done freely.
1. Launch Audio Troubleshooter:
Generally, the first step you must take when facing any challenge in Windows is to use a Windows troubleshooter. The troubleshooting tool helps detect problems and attempts to resolve the cause of minor problems on Windows computers.
You can follow the steps below to use the audio troubleshooter:
- Press the Windows + I key at the same time to open Settings.
- Choose refresh and security.
- Click Troubleshooting from the left pane.
- Tap Play Audio and select Start Troubleshooter.
- Follow the on-screen instructions and wait for the problem solver to finish.
- Restart your PC.
- After that, right-click the sound icon in your taskbar.
- Select Local Sound> Dolby Atmos Headphones to enable Dolby Atmos again.
If the bugs are minor, the Playing Audio Windows troubleshooting problem should fix them. However, if this fix does not work, you can try the following method.
2. Make Dolby Atmos for Home Theaters your default download source:
Some conflicting audio devices may cause Dolby Atmos to fail. To test that, you can select Dolby as your default download source.
Follow the guide below to do so:
- Right-click the speaker icon in your taskbar.
- Select a device to play.
- After that, select Dolby-Atmos for Home Theater from your playlist list.
- Select Set Default and click Apply to save the settings.
- Click OK to close the play devices window.
- After that, check if Dolby Atmos is now working properly.
3. Use the “Test” Function:
Many users have reported that they have solved this problem by testing Dolby-Atmos audio with their computer audio settings.
To apply this fix, follow the steps below:
- Right-click the audio/speaker icon in your taskbar and select Sounds.
- Navigate to the Play tab.
- Right-click Dolby Atmos and select Test.
- Next, check to see if that has solved your audio issues.
4. Update/Reinstall Your Audio Driver
Most of the time, audio drivers are the first reason for your audio devices to go south. Outdated audio drivers can cause conflicts between your audio devices. It’s best to refresh your audio drivers before re-enabling Dolby Atmos and local audio.
Additionally, Windows updates contain patches that help solve common bugs and incompatibility issues.
Here’s how to update your audio driver:
- Use the Windows Key + X shortcut to open the power user menu.
- Open Device Manager and expand the Audio, Video, and Game controls tab.
- Right-click each of your audio drivers and select Update Driver.
- When the update is complete, restart your computer.
- After that, right-click the audio/speaker icon in your taskbar or notification area.
- Select Spatial Sound> Dolby Atmos Headphones.
- Play supported content to check for changes.
If that doesn’t work, you can try to re-install your audio driver:
- Open Device Manager with the guidelines above.
- Extend the audio, video, and game controls tab.
- After that, right-click the audio driver you want to re-install and select Eject.
- Continue uninstalling and restarting your computer.
5. Uninstall Recent Update to Your Audio Driver back:
If your Dolby device has stopped working after a new driver update, it is best to undo such updates to make it work.
- Use the Windows Windows Key + X shortcut to open the power user menu.
- Open Device Manager and expand the Audio, Video, and Game controls tab.
- Right-click the audio driver and select Properties.
- Then, select the Driver tab, and click Roll Back Driver.
- Choose a reason to go back and click Yes.
- If the driver callback option is not available, right-click on the third-party audio device and remove it.
- Restart your computer and use the method below to re-enable local sound.
- Right-click the Speaker icon> Location sounds> Dolby Atmos headphones.
If the retrieval option fails to resolve the issue, you can try the following method.
6. Update or Restore Dolby Access app
If the problem started after updating your Dolby Access app, it may be due to compatibility issues. Reverting the update to the corresponding version may be what you need to solve the problem.
However, if you are using an outdated version of Dolby Access app, then update the latest version to fix the problem.
Here’s how to fix it:
- Go to the app’s home section.
- Scroll down and select Info.
- Click Dolby Access Support.
- Scroll down under the “Do You Still Need Help?” part.
- Select Contact Us.
- Then fill out and submit the form. Dolby’s support team will contact you via email with the required information.
7. Enable special mode options
The special mode gives access to third-party tools. Usually, Microsoft automatically disables it, but it’s worth checking it out.
Here’s how to do it:
- Right-click the audio icon in your taskbar and Open Playback devices.
- Choose a local sound to enable Dolby Atmos headphones.
- Then, click the Advanced tab.
- Navigate to special mode and enable “Give special app first” and “Allow apps complete control of this device.”
- Confirm changes.
- After that, check to see if Local Audio features are working.
8. Reset Dolby Atmos for your device
Many users have reported that they have been able to resolve this issue by resetting their Dolby Atmos.
Here’s how to try it:
- Connect your headphones, earphones, earbuds, or home theater.
- Right-click on the sound icon in your taskbar to open the play device.
- Next, right-click on your default gaming device to open Properties.
- Click the local audio tab and select Dolby Atmos from the drop-down menu.
- Windows will redirect you to the Microsoft Store.
- Download and install the Dolby Access app.
- Launch the app and configure headphones or home theater, depending on your device.
- Click Start to set up.
- Then, Select Configure PC settings and click Atmos Headphones.
- Play the demo and listen to see the difference in output.
9. Update Windows
If all other fixes failed to resolve the issue, it is best to install all Windows updates. Microsoft Updates come with features that may solve your audio problems.
- Here’s how to update your PC:
- Press the Windows + I logo buttons simultaneously to open Settings.
- Then, choose refresh and security.
- After that, select the option to check for updates.
- When the update is complete, restart your computer and repeat the process until there are no system updates.
We hope this article fixes your no sound issue. If you have any questions or suggestions, just comment down below.